Learn with Gili Support

Need help with Learn with Gili?

Questions about the app, billing, subscriptions, bug reports, or feedback? We’re happy to help.

Contact Us

The best way to reach us is by email. Please include a short note about the issue and, if relevant, the device and app version.

twinco.app@gmail.com

Topics We Can Help With

Subscriptions, purchase questions, app issues, feedback, and general support.

Made for Families

The app is designed for young children, with grown-up controls for support and purchases.

Support Topics

  • Billing and subscription questions
  • Restoring purchases or checking Plus access
  • Bug reports and app behavior issues
  • General feedback and feature suggestions
  • Questions about privacy or child safety

Helpful Details to Include

To help us respond more quickly, you can include:

  • Your device model and iOS version
  • A short description of what happened
  • What you tapped before the issue appeared
  • Screenshots if they help explain the problem