Privacy Policy

1. Who We Are

App Name: Learn with Gili - Educational Games for Kids

Developer / Brand Name: Twinco

Country of Operation: Israel

Contact Email: twinco.app@gmail.com

Twinco is an independent developer creating educational applications for children.

2. Information We Collect

We do not collect personal information such as:

• Names
• Email addresses
• Phone numbers
• Photos
• Precise location data
• Contacts
• Messages
• User accounts created directly with us

However, the App uses Firebase Analytics and related technical tools to collect limited non-personal information automatically for analytics, performance monitoring, and stability.

This information may include:

• Device model
• Operating system version
• App usage information, such as which games are played most often
• Crash and error reports
• General performance and interaction statistics

This information is used in aggregated or technical form and is not intended to directly identify individual users.

3. How We Use Information

We use limited collected information only to:

• Improve the App's features and user experience
• Understand which educational content is used most
• Fix bugs and technical issues
• Maintain app stability, performance, and security

We do not use collected information for advertising, behavioral profiling, or direct marketing.

4. Children's Privacy

The App is intended for children under the age of 13 and for family use.

We take children's privacy seriously. In particular:

• We do not knowingly collect personal information from children
• We do not require users to create an account
• We do not provide chat, messaging, or social interaction between users
• We do not allow user-generated content uploads
• We do not show third-party advertisements inside the App

If a parent or guardian believes that a child has provided personal information to us, they may contact us at twinco.app@gmail.com, and we will review the request promptly.

5. In-App Purchases and Payments

The App may offer subscriptions or in-app purchases.

All such payments are processed directly by the relevant platform provider, including:

• Apple App Store
• Google Play Store

We do not collect, receive, or store payment card information or billing details.

6. Third-Party Services

The App uses certain third-party services that help us operate and improve it.

Google Firebase

Firebase may be used for analytics, technical diagnostics, and crash reporting. These services may collect limited technical information as described in this Privacy Policy.

More information about Firebase privacy practices can be found here: firebase.google.com/support/privacy

7. Data Retention

We retain limited non-personal analytics and technical information only for as long as reasonably necessary to:

• Maintain and improve the App
• Diagnose crashes and technical problems
• Review usage trends and performance

We do not intentionally store personal user profiles or personal account information through the App itself.

8. Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, loss, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Users

The App is made available worldwide, including in the United States, the European Union, Brazil, and other countries.

By using the App, users and parents acknowledge that limited technical information may be processed in accordance with this Privacy Policy and applicable laws.

10. Compliance With Privacy Laws

We aim to comply with applicable privacy and children's data protection laws, including where relevant:

• GDPR - General Data Protection Regulation
• COPPA - Children's Online Privacy Protection Act
• Other applicable privacy rules in relevant jurisdictions

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will revise the "Last updated" date shown at the top of this page.

12. Contact Us